| Winning with the Caller from Hell: A Survival Guide for Doing Business on the Telephone |
Belding, Shaun.
|
2005 |
ECW Press
|
| Winning with the Boss from Hell: A Guide to Life in the Trenches |
Belding, Shaun.
|
2004 |
ECW Press
|
| Winning with the Customer from Hell: A Survival Guide |
Belding, Shaun.
|
2004 |
ECW Press
|
| Winning with the Employee from Hell: A Guide to Coaching and Motivation |
Belding, Shaun.
|
2004 |
ECW Press
|
| Dealing with the Customer from Hell: A Survival Guide |
Belding, Shaun.
|
2000 |
Stoddart Publishing
|
