The EQ Edge: Emotional Intelligence and Your Success

Robert B. MacIntyre, a former professor of psychology at the Ontario
Institute for Studies in Education, is head of the Centre for
Relationship Therapy and Education in Orangeville, Ontario.

The term “emotional intelligence” (EQ) was coined in 1995. Several
instruments, along with several approaches to increasing emotional
effectiveness, have since been developed to measure EQ. One of these
instruments provides the framework for the series of presentations and
exercises presented in this book.

Self-awareness, assertiveness, independence, self-regard, and
self-actualization—traits that are part of the internal or
intrapersonal realm—are discussed along with clear ways to modify them
using techniques drawn mainly from rational-emotive therapy. Aspects of
the interpersonal realm—empathy, social responsibility, and
relationships—are also covered, with exercises and techniques provided
for improving each. Emotional adaptability involves problem solving,
reality testing, and flexibility. Stress management encompasses stress
tolerance and impulse control, while general mood includes a tendency
toward happiness and optimism.

Better grounded than many popular psychology or organizational
development books based on motivational speaking, The EQ Edge is
recommended for those seeking to manage their emotions and improve their
interpersonal relationships in both their working and personal lives.